Terms of Service

YOUNGLA TERMS OF SERVICE

Last updated: December 1, 2025

These Terms of Service (“Terms”) govern your access to and use of the YoungLA websites, mobile sites, SMS/MMS programs, and other online services that link to these Terms (collectively, the “Site”) operated by Young LA Trading Co., LLC (“YoungLA,” “we,” “us,” or “our”).

By accessing or using the Site, creating an account, or purchasing products from us, you agree to be bound by these Terms. If you do not agree, you may not use the Site.

These Terms include important provisions such as disclaimers of warranties, limitations of liability, and an agreement to resolve certain disputes by binding arbitration and on an individual basis (see Section 16).

If you are using the Site on behalf of an organization, you represent that you are authorized to accept these Terms on that organization’s behalf.

1. Eligibility

1.1 Minimum age. You must be at least 13 years old to use the Site. If you are between 13 and the age of majority in your jurisdiction, you may only use the Site with the permission and supervision of a parent or legal guardian, who agrees to be bound by these Terms on your behalf.

1.2 Accounts. When you create an account, you must provide accurate, current information and keep it updated. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

1.3 Territory. The Site is primarily directed to residents of the United States. If you access the Site from outside the United States, you are responsible for complying with all local laws that apply to you.

2. Purchases, Orders & Pricing

2.1 Product availability. All products and services displayed on the Site are offered subject to availability. We may limit quantities, discontinue products, or change product descriptions at any time.

2.2 Pricing. Prices are displayed in U.S. dollars unless otherwise stated and are subject to change without notice. Taxes, shipping, and handling fees are additional and will be shown at checkout where applicable.

2.3 Order acceptance. Your order is an offer to buy, which we may accept or reject at our discretion. We may cancel or refuse any order (or part of an order), including after you receive an order confirmation, for reasons such as suspected fraud, incorrect pricing, limitations on quantities, or product unavailability. If we cancel an order after your payment has been processed, we will refund the applicable amount.

2.4 Billing information. You agree to provide current, complete, and accurate payment and contact information for all purchases and to promptly update such information so that we can complete your transactions and contact you as needed in connection with your orders.

2.5 Promotions and discount codes. Promotional offers, discount codes, or other offers (collectively, “Promotions”) may be subject to separate terms. Promotions may be modified or discontinued at any time, are typically limited to one per order, and are not transferable or redeemable for cash unless required by law.

3. Shipping, Risk of Loss & Returns

3.1 Shipping. We ship to locations listed on the Site. Shipping times and fees will be provided at checkout and are estimates only. Risk of loss and title for purchased items pass to you upon our delivery of the items to the carrier. Shipping is governed by our Shipping Policy, which is incorporated into these Terms.

Shipping Policy: https://www.youngla.com/pages/shipping-policy

3.2 Returns & exchanges. Our return rules, including return periods, eligibility, and instructions, are governed by our Returns Policy, which is incorporated into these Terms.

Returns Policy: https://www.youngla.com/pages/returns

3.3 Shipping errors and damages. If you believe a product was delivered damaged or in error, please contact us using the information in Section 19 within a reasonable time after delivery so we can review your claim. If you have opted for Delivery Guarantee your coverage is governed by the Delivery Guarantee Program Terms, which are incorporated into these Terms:

4. Use of the Site

4.1 License. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your personal, non-commercial use.

4.2 Prohibited uses. You agree not to:

Use the Site for any unlawful or fraudulent purpose.
Violate any applicable law, rule, or regulation.
Infringe or violate the intellectual property or privacy rights of YoungLA or any third party.
Interfere with or attempt to interfere with the proper functioning of the Site, including by introducing viruses, malware, or harmful code.
Attempt to gain unauthorized access to any systems, accounts, data, or networks.
Use any scraping, harvesting, or automated means (other than standard browser tools) to access, query, or collect data from the Site.

We may suspend or terminate your access to the Site if we believe you have violated any of these Terms (see Section 15).

5. User Content (Reviews, Media, Comments)

5.1 User content. The Site may allow you to submit reviews, comments, photos, videos, or other materials (“User Content”). You retain any ownership rights you have in your User Content, but you grant YoungLA a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to use, store, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform, and publicly display your User Content in any media for any lawful business purpose, including marketing and advertising.

5.2 Responsibility for User Content. You are solely responsible for your User Content and represent and warrant that:

You have all rights necessary to grant the license in Section 5.1;
Your User Content is accurate and not misleading; and
Your User Content does not violate applicable law or the rights of any third party.

5.3 Moderation. We may (but have no obligation to) review, monitor, remove, or refuse to display any User Content at our sole discretion.

6. Intellectual Property

6.1 Ownership. The Site, including its text, graphics, logos, images, video, audio, and software, is owned by YoungLA or its licensors and is protected by intellectual property and other laws. Except as expressly provided in these Terms, you may not copy, reproduce, distribute, modify, or create derivative works from any part of the Site without our prior written consent.

6.2 Trademarks. “YoungLA” and all related names, logos, product names, designs, and slogans are trademarks or service marks of YoungLA or our licensors. You may not use any of these marks without our prior written permission.

7. Third-Party Services

The Site may contain links to or integrate with third-party websites, services, or tools that are not owned or controlled by YoungLA. We are not responsible for the content, policies, or practices of any third-party sites or services, and your use of them is at your own risk and subject to their terms and policies.

8. Privacy

Your submission of personal information through the Site is governed by our Privacy Policy. By using the Site, you consent to our collection, use, and sharing of your information as described in the Privacy Policy, which is incorporated into these Terms:

9. Email & SMS/MMS Marketing Communications

9.1 Email Marketing

If you provide your email address and opt in to receive marketing emails, you agree that we may send you emails about our store, new products, special offers, events, and other updates. You can opt out of marketing emails at any time by clicking the “unsubscribe” link in the email or by contacting us. Even if you opt out of marketing emails, we may still send you transactional or service-related emails (for example, order and shipping confirmations).

9.2 SMS/MMS mobile message program

We may offer one or more SMS/MMS mobile message programs (each, a “Text Program”).

Opting in.
By signing up for a Text Program—for example, by entering your phone number at checkout or in a form on the Site, texting a keyword to a designated number or short code, or otherwise verifying your intent to opt in—you consent to receive recurring automated marketing and informational text messages from or on behalf of YoungLA at the mobile number you provide. These messages may include promotional offers, cart reminders, product launches, order updates, and other messages related to our products and services.

Consent not required for purchase.
Your consent to receive text messages is not a condition of any purchase.

Message frequency and costs.
Message frequency may vary. Message and data rates may apply. You are responsible for any charges imposed by your mobile carrier for SMS/MMS messages.

Opting out.
You can opt out of marketing text messages at any time by replying with a recognized opt-out keyword (for example, “STOP,” “END,” “CANCEL,” “UNSUBSCRIBE,” or “QUIT”) to any message you receive from us. After you send an opt-out keyword, you may receive a final confirmation message. You understand and agree that:

We may not recognize other words or phrases as opt-out requests; and
Requests to our customer service team that are not sent via text may not, by themselves, be effective to opt you out of a Text Program.

Help and support.
For help related to a Text Program, reply “HELP” to any message from us or contact us using the information in Section 19.

Mobile carriers.
Delivery of SMS/MMS messages is subject to effective transmission by your mobile carrier and is outside of our control. Carriers are not liable for delayed or undelivered messages.

Eligibility for Text Programs.
To participate in a Text Program, you must:

Be at least 18 years old, or have the consent of your parent or legal guardian;
Provide your own mobile number; and
Be enrolled in a mobile service plan that allows text messages.

By enrolling in a Text Program, you represent that you meet these requirements.

Changes to Text Programs.
We may add or remove Text Programs, or change the number or short code from which messages are sent, at any time. We may also modify or discontinue some or all messaging (including for specific users) without notice as permitted by law.

10. Accuracy of Information

We try to make the Site accurate and current, but we do not guarantee that all information, including product descriptions, pricing, availability, and other content, is error-free, complete, or current. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information (including after you have submitted an order) without prior notice.

11. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SITE, OUR TEXT PROGRAMS, AND ALL PRODUCTS AND SERVICES PROVIDED THROUGH THEM ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

WITHOUT LIMITING THE FOREGOING, WE DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ALL WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SITE OR ANY SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.

SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, YOUNGLA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, SERVICE PROVIDERS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SITE, ANY TEXT PROGRAM, OR OUR PRODUCTS OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE, ANY TEXT PROGRAM, OR OUR PRODUCTS OR SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TO US IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US $100).

SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS OF LIABILITY FOR CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

13. Indemnification

You agree to indemnify, defend, and hold harmless YoungLA and its officers, directors, employees, affiliates, agents, service providers, and licensors from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with: (a) your use of the Site, any Text Program, or our products; (b) your User Content; or (c) your violation of these Terms or any applicable law or the rights of any third party.

14. State-Specific Notices (Including California and Florida)

Depending on where you live, you may have additional rights under applicable state law. Without limiting any rights you may have:

California residents may have certain rights under the California Consumer Privacy Act (CCPA) and other California laws. Our Privacy Policy describes how we handle personal information and provides information about rights that may be available to California residents.
Florida residents: To the extent applicable, we endeavor to comply with the Florida Telemarketing Act and Florida Do Not Call Act for covered communications. If you are a Florida resident and believe you have received a communication in violation of Florida law, please contact us using the information in Section 19 so we can review your concern.

Nothing in this Section is intended to limit rights you may have under applicable law.

15. Termination

We may suspend or terminate your access to the Site or any Text Program at any time, with or without notice, if we believe you have violated these Terms, engaged in fraudulent or unlawful activity, or for other reasons in our discretion. Upon termination, Sections that by their nature should survive (including, without limitation, ownership, disclaimers, limitations of liability, indemnity, dispute resolution, and governing law) will survive.

You may stop using the Site and terminate your account at any time. You may also opt out of Text Programs as described in Section 9.2.

16. Dispute Resolution and Arbitration; Class Action Waiver

Please read this Section carefully. It affects your rights.

16.1 Informal resolution. Before bringing any formal dispute, you agree to contact us and attempt to resolve the dispute informally. Most issues can be resolved quickly and to your satisfaction by contacting our support team.

16.2 Agreement to arbitrate. If we cannot resolve a dispute informally, you and YoungLA agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Site, any Text Program, or any product or service you purchase from us (collectively, “Disputes”) will be resolved solely by binding individual arbitration, and not in a class, representative, or consolidated action or proceeding. Arbitration will be conducted by a single neutral arbitrator under the rules of the American Arbitration Association (AAA) or another agreed-upon arbitration provider.

16.3 Arbitration location and law. Unless we agree otherwise, the arbitration will be held in Los Angeles County, California, or another location convenient for both parties, and California law (consistent with the Federal Arbitration Act) will apply to these Terms and any Disputes, without regard to its conflict-of-law principles.

16.4 Exceptions. Nothing in this Section prevents either party from:

Bringing an individual action in small claims court;
Seeking injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement or misappropriation of intellectual property rights; or
Raising issues to a government agency where the law allows.

16.5 Class action waiver. YOU AND YOUNGLA AGREE THAT DISPUTES WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, REPRESENTATIVE, OR COLLECTIVE ACTION OR PROCEEDING. THERE WILL BE NO CLASS ARBITRATION OR ARBITRATION WHERE A PERSON BRINGS A DISPUTE AS A REPRESENTATIVE OF OTHER PERSONS.

If a court or arbitrator determines that the class action waiver in this Section is unenforceable as to some or all of a Dispute, then the agreement to arbitrate will not apply to that Dispute (or part of it), and such portion will proceed in court, while the remaining portion proceeds in arbitration.

16.6 Time to bring claims. To the fullest extent permitted by law, any Dispute must be filed within one (1) year after the relevant events giving rise to the Dispute, or it will be permanently barred.

17. Governing Law

Subject to Section 16 and any rights you may have under applicable law, these Terms and any Disputes between you and YoungLA will be governed by the laws of the State of California, without regard to its conflict-of-laws principles.

You agree that any dispute arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in Los Angeles County, California, and you hereby consent to the personal jurisdiction of those courts.

18. Changes to These Terms

We may update or modify the Site or these Terms from time to time. When we make changes to these Terms, we will update the “Last updated” date at the top of this page and may provide additional notice where required by law. Your continued use of the Site after the updated Terms are posted means you accept the changes. If you do not agree to the updated Terms, you must stop using the Site.

19. Contact Us

If you have questions about these Terms, the Site, or any of our policies, or if you need help with an order or a Text Program, you can contact us at:

Young LA Trading Co., LLC

Via Email:

Support: support@youngla.com

Legal: legal@youngla.com

Privacy: privacy@youngla.com

Phone: (818) 206-8764